Over the past few days, numerous Indigo Airlines flights have been cancelled and today, majority of the flights from Delhi have been either cancelled, delayed due to ongoing pilot shortage.
Thousands of people are stranded at airports, delays are occurring for hours, and flight cancellations are causing financial losses for people. Plans made over months have been ruined… corporate meetings, medical travel, family travel, marriage… everything has been disrupted. Millions of people are stranded.
However, the biggest question here is that there are many airlines in India, and then why is only Indigo affected?
People are blaming the Flight Duty Time Limitation (FDTL) rule for the problems at Indigo. Some are blaming the government for implementing the rule in a hurry, and the public is suffering. And now the government has withdrawn the rule, because millions of people were being affected. Some blamed the government for implementing the rule, when it was supposed to be withdrawn.
It is important to understand this fact.
First, it is important to understand that flying an airplane is not an easy task. You must fly from Delhi to Pune. The flight takes less than two hours, but the required preparation is endless. Whether it is the pilot, the ground staff, or the technical crew, everyone works 12-16 hours a day.
Among these, the pilot’s role is crucial. They must fly for hours, often without rest. And most importantly, the pilot is responsible for the entire airplane operation. If they are tired or have not had enough sleep, an accident could occur, putting the lives of hundreds of people at risk.
Overworked pilots and staff have long demanded reductions in their duty and flight hours. This problem exists in all airlines.
However, IndiGo’s situation is on a different level.

The Directorate General of Civil Aviation (DGCA) issued a new FDTL rule on May 31, 2024. For those who are saying that the new rule was imposed… This rule was announced 18 months prior.
The minimum weekly rest period for pilots, previously set at 36 hours including two local nights, has been extended to 48 hours. Furthermore, the definition of nighttime has been adjusted, now spanning from 0.00 to 6:00 AM instead of 0.00 to 5:00 AM.
Consequently, the maximum number of landings permitted during night time has been reduced from six to two.
The rationale for these SOPs or rules is to minimize pilot fatigue, thereby ensuring passenger safety remains stringent.
This new regulation was scheduled for implementation in two phases: the first phase commencing on July 1, 2025, and the second phase on November 1, 2025. This time line afforded IndiGo approximately 18 months from the announcement to the enforcement of the new rules to adjust its staffing and recruitment strategies accordingly.
However, the airline failed to take any action.
They persisted with their previous operational methods, overworking their pilots and staff to maximize profits. Their assumption was that as India’s largest airline, the Directorate General of Civil Aviation (DGCA) would grant an extension to the rule, given their perceived lack of capacity elsewhere.
However, when November 1, 2025 landed and the new rule became effective, the DGCA firmly declined to extend its implementation. As a result, pilots began to adjust their schedules in accordance with the new regulations, and due to IndiGo’s lack of readiness, their operations started to suffer.
A month has since passed, and this situation has now escalated into widespread disruption, leading to the daily cancellation of hundreds of flights.
It’s unclear who bears responsibility in this situation.
Without understanding the full context, individuals are attributing all problems to the government. Some are criticizing the nation’s perceived leadership, others are commending Modi, and some are creating emotional content to gain attention.
Frankly, the responsibility for this situation rests entirely and exclusively with Indigo. They attempted to postpone the policy’s enforcement by exerting pressure on the government.
Indigo fails to grasp that such overt avarice and policies driven by greed will ultimately jeopardize its own survival.
Nevertheless, there remains an expectation that the company will navigate this challenging period successfully, particularly for the roughly 40,000 employees who are blameless, merely performing their duties, and enduring public criticism.
Concurrently, Indigo is attempting to leverage its dominant market standing.
Currently, the DGCA and the government have rescinded this regulation due to pressure, but this action is misguided, as it directly concerns the safety of both employees and customers, an area where compromise should never occur.
If an incident were to happen in the future, who would be held accountable? The government should engage with Indigo’s leadership to devise improvements in this area. If other airlines can achieve this, why not Indigo, given their substantial financial and material resources?
The IndiGo crisis is unending as the government has mandated that the airline issue all passenger refunds for flights that have been cancelled or delayed by tomorrow.
Additionally, fare caps have been implemented on domestic flights to safeguard consumers, following the cancellation of over 2,000 flights in the past four days, with more than 400 flights cancelled yesterday alone.
The airline is also being required to speed up baggage returns as the operational issues enters into their fifth day.
Govt Imposes Nationwide Cap on Airfares
After massive disruptions at IndiGo led to cancellations, reduced capacity and steep ticket-price spikes, the Ministry of Civil Aviation has ordered a nationwide cap on domestic airfares.
✈ New Maximum Fare Limits
1. ₹7,500 — routes up to 500 km
2. ₹12,000 — 500–1,000 km
3. ₹15,000 — 1,000–1,500 km
4. ₹18,000 — routes above 1,500 km